Flood and leak replacement
New cushion after floods, leaks or disintegrated foam.
Compressed, water-damaged or wrong-density underpad shortens carpet life and makes floors feel hard. We match cushion density and thickness to the carpet style and room use, then reinstall with proper stretch.
We replace cushion after floods, leaks or disintegrated foam, with density matched to residential or commercial traffic and acoustic options for condos and multi-level homes. Warranty coverage by service type, stated in writing on your estimate.

New cushion after floods, leaks or disintegrated foam.
Residential or commercial density for the room.
Quieter floors for condos and multi-level homes.
Fitted with new carpet or as a standalone refresh.
We match cushion density and thickness to the carpet style and room use, then reinstall with proper stretch for comfort, acoustics and longer carpet life.





The layer beneath your carpet works harder than most people expect. It supports the carpet so foot traffic does not press the fibres straight against a hard subfloor, adds a softer feel underfoot, and helps absorb sound between floors. A good pad also holds a little warmth, which many families notice in bedrooms and basements. Just as usefully, it helps the carpet wear evenly, so the surface keeps its look for longer rather than crushing flat along the busiest paths.
When people compare cushion samples, a thick, plush piece feels reassuring in the hand. Density is the more telling measure. Density describes how much material is packed into the pad, and it is what resists compression under repeated footsteps. A firmer, denser pad tends to hold its shape over years of use, while a soft, airy one can flatten and lose its support. We look at density first, then choose a thickness that suits the carpet and the room rather than defaulting to a thicker, softer pad.
The carpet on top guides the choice underneath. Loop styles such as berber and commercial loop do well over a firm, thinner pad that keeps the backing stable and the surface flat. A thicker, softer cushion under these carpets lets the backing move too much. Plusher cut-pile carpets can sit over a little more cushion, since the surface itself is more forgiving. Getting this pairing right is a small decision that shapes how the finished floor feels and how it holds up.
It is tempting to assume that more cushion means more comfort and a longer-lasting floor. Beyond a sensible point, an over-thick or overly soft pad lets the carpet backing flex with every step. That constant flexing works the seams and the backing, and over time it can lead to ripples, loose areas and early wear. The aim is steady, even support rather than a deep, pillowy feel. The right thickness gives comfort without letting the carpet move against itself.
Below-grade rooms bring their own considerations. Concrete can pass humidity upward, and the occasional spill or leak is more likely to reach the floor. For these spaces we can suggest moisture-resistant cushion built to cope better with damp conditions and to dry more readily than standard foam. Pairing the right pad with sensible subfloor preparation helps a basement carpet stay comfortable, though no cushion replaces dealing with a genuine water problem at its source.
Carpet warranties often set out requirements for the cushion beneath, including minimum density or thickness figures for a given carpet. Fitting a pad that falls outside those figures can affect a claim later on. When we quote a project, we note the cushion that suits both the carpet and its warranty terms, and we set it out in writing on your estimate. Choosing the correct pad from the start keeps the floor comfortable and keeps your coverage intact.
Cushion is not a single product, and the material it is made from shapes how it behaves underfoot. Most homes end up on one of a few common families, each with its own balance of firmness, resilience and cost. Understanding these in plain terms makes the density and thickness discussion easier, because you can see why one option suits a busy hallway while another fits a quiet bedroom. The main types we tend to recommend from include:
When old carpet comes up, the cushion underneath is easy to overlook. By the time a carpet is ready to replace, the pad has usually taken years of the same footsteps and has compressed unevenly, especially along hallways and in front of sofas. Reusing it under fresh carpet tends to hand the new surface a worn, patchy foundation, and older pads can also hold onto odours and past spills. In most homes we suggest new cushion with new carpet so the floor starts on even, supportive footing. Where a pad is genuinely recent and still in good shape, we will say so.
Drop a photo here or use the attach button, carpet damage, room overview, stairs, etc.