Privacy Policy
How Victorious Carpet & Flooring handles your information, plain language for GTA customers.
Who we are
Victorious Carpet and Flooring is a family-run flooring company serving the Greater Toronto Area since 2001.
Website: victoriousflooring.com
Phone: (416) 858-7006
Consultations by appointment: Mississauga, Ontario
Last updated: July 2026
Information we collect
We collect information you provide directly, for example when you request a quote, book a Shop-at-Home visit, call us, or pay online:
- Name, phone number and email address
- Project address and flooring preferences
- Payment details processed securely through PayPal (we do not store full card numbers)
- Photos you send to help us quote a repair or install
How we use your information
We use your information to respond to inquiries, schedule in-home visits, prepare written estimates, complete installations and repairs, process payments, and follow up on warranty service. We do not sell your personal data.
Quote forms & Shop-at-Home
Information submitted through our contact or quote forms is used solely to respond to your flooring request. We may follow up by phone, email or text at the number you provide. You can opt out of marketing messages at any time.
Cookies & analytics
Our website uses essential cookies for security and basic functionality, plus analytics to understand how visitors use the site. See our Cookie Policy for details and how to manage preferences.
Embedded content
Some pages embed Google Maps or payment widgets. Those services may collect usage data according to their own policies when you interact with them.
Data retention
We retain quote and project records as long as needed to provide service, honour warranties and meet legal obligations, typically for the life of your installation plus applicable warranty period.
Your rights
Under Canadian privacy law you may request access to personal information we hold about you, or ask us to correct or delete it where applicable. Contact us at contact form or (416) 858-7006.
Security
We use SSL encryption on victoriousflooring.com. Firewall and malware monitoring protect our site and email. Quote forms use Google reCAPTCHA to reduce spam.
Third parties
We share data only with service providers needed to operate our business, for example PayPal for payments and email hosting. We require appropriate safeguards from those providers.